Getting support from Ask Dr. Joy is easy and designed to meet girls where they are.
You can use Ask Dr. Joy on the web, WhatsApp, Facebook Messenger, or SMS. The web version works offline, so it is a good option when data is limited or your internet connection is poor.
Share your name or nickname and age so Dr. Joy can tailor answers to you and make the experience more personal. This step is optional on the web, WhatsApp, and Facebook Messenger, and is not required for SMS.
Ask your questions freely, and Dr. Joy will respond instantly with thoughtful, supportive, and easy-to-understand answers in a private, safe, and judgment-free space.
Safe, supportive, and easy-to-access period and puberty guidance designed for girls.
Ask Dr. Joy shares supportive health education, but does not diagnose medical conditions.
Girls can ask sensitive questions in a more private and comfortable way, with confidence.
Every question is treated with care, kindness, and respect — never shame or embarrassment.
Get instant answers to questions about periods, puberty, body changes, and growing up.
Ask Dr. Joy responds with warmth and sensitivity, adapting to how a girl may be feeling.
It can recognize when a message may need urgent human support and encourage seeking help.
The web version can still support girls even in low-connectivity settings with offline mode.
Answers are tailored to a girl’s age and stage, using gentle language that is easy to understand.
Affordable support for a costly problem. Free for girls. Powered by partners.
Onboard up to 50 girls
Helps girls feel informed, confident, and supported
Designed to be private, warm, and easy to use
Simple onboarding for teachers, clubs, and small groups
Onboard up to 500 girls
Private support for girls aged 13+
Safe, age-appropriate answers on periods and puberty
Easy web access for schools and students
Onboard an unlimited number of girls
Trusted guidance girls can access anytime
Friendly, private, and judgment-free experience
Supports education programs in schools and communities
Partnering with Ask Dr. Joy gives schools and organizations a simple way to offer girls safe, age-appropriate, and trusted guidance on periods, puberty, and growing up.
Start free accessA private, friendly, and easy-to-access platform that helps girls ask questions they may feel too shy or embarrassed to ask out loud, while giving teachers, schools, and organizations a trusted, age-appropriate tool they can confidently share.
Dr. Joy is here for you. Send a message and get private, judgment-free answers anytime you need them.
Need more than a quick answer? Teach Mode helps Dr. Joy break things down in a clearer, more detailed way, sometimes using labeled images and diagrams to make learning easier. It also suggests helpful follow-up questions, so girls can keep learning step by step, explore related topics, and better understand things.
Girls can now use Ask Dr. Joy by SMS, making it easier to get private, age-appropriate answers about periods, puberty, cramps, hygiene, body changes, and growing up, even without a smartphone or internet access.
This helps girls using basic or feature phones get trusted support in a simple and familiar way, right from their text messages.
How it works:
1. Open your SMS app.
2. Type DRJOY followed by your question.
3. Send it to 34461.
Example: DRJOY what is a period?
This service is currently available only in Nigeria for MTN Nigeria users. SMS access will soon expand to other countries, including Ghana, Kenya, and Côte d’Ivoire. Availability may depend on your mobile network and location. Standard SMS charges may apply.
Health Expert Endorsement
What makes Ask Dr. Joy particularly impactful is that it addresses this gap thoughtfully and compassionately. By providing a private, non-judgmental space where girls can freely ask questions about their bodies, relationships, and growing up, the platform empowers them with knowledge and confidence. When girls receive accurate information early, they are better equipped to make informed decisions about their health and well-being.
“I can finally ask questions I’m too shy to ask anyone else. Ask Dr. Joy gives me answers without making me feel embarrassed.”
— ABENA
“It feels like someone is always there to help. I don’t have to worry about anyone judging me for what I ask.”
— SHIRO
“I learned things school never explained. Plus, I get answers immediately.”
— ADA
Ask Dr. Joy is designed to be a safe and private space. We do not store or sell your data, and we do not use advertising trackers. Messages are handled securely to provide answers, improve safety, and help the service work properly. Learn more.